Delete your SafeMyPhone account

You can permanently delete your account and associated recovery data from the Android app or request deletion if you no longer have access to it.

Delete inside the app

  1. Open SafeMyPhone and unlock it.
  2. Open Help, then Account.
  3. Open Privacy and your data.
  4. Select Permanently delete my account.
  5. Confirm with your app PIN and the word DELETE.

Request deletion without the app

Email support@safemyphone.com from the address registered to your SafeMyPhone account. Use the subject “SafeMyPhone account deletion request.” We may ask for limited verification to prevent unauthorized deletion.

What is deleted

Your account, login tokens, account backup, registered devices, recovery alerts, uploaded evidence files, remote commands, private recovery credentials, and entitlement records associated with the account are deleted. Local app data is cleared when deletion is completed inside the app.

What may remain

Limited records may be retained only where required by law, necessary for fraud prevention, or needed to resolve a payment dispute. Google Play subscriptions and Google payment records are controlled by Google; cancel an active subscription separately in Google Play.

See the complete SafeMyPhone privacy policy.